Customer Service Ambassador

4 weeks ago


Waterford, Michigan, United States Pentastar Aviation Charter, Inc. Full time
Job Summary

Pentastar Aviation Charter, Inc. is seeking a highly skilled Customer Service Representative to provide exceptional service to executive travelers and aircraft crew members. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.

Key Responsibilities

* Provide superior customer service to passengers, crew members, and guests of Pentastar Aviation
* Manage detailed requests for fuel orders, parking/hangar requirements, ground transportation, room reservations, catering orders, and key handling
* Confirm all requests with customers to ensure information is accurate and processed appropriately
* Maintain a high level of concentration and focus on the customer

Requirements

* High school diploma or equivalent required
* Valid and unrestricted driver's license and ability to complete DOT medical requirements for passenger transportation
* Solid customer service skills and strong teamworking skills
* Requires an outgoing, friendly personality with a positive attitude and basic computer skills (MS Office)
* Ability to work flexible schedules, including evenings, weekends, and holidays, and overtime as required

About Us

Pentastar Aviation Charter, Inc. is a leading provider of executive aviation services. We are committed to providing exceptional service to our customers and are seeking a dedicated and skilled individual to join our team.

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