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Sales Associate
2 months ago
About Us
Crate and Barrel is a leading home furnishings retailer that inspires purpose-filled living. With a team of over 8,000 associates across the US and Canada, we strive to deliver high-quality products that bring beauty and function to people's homes.
Job Summary
We are seeking a driven and customer-focused Sales Associate to join our team. As a Sales Associate, you will be at the heart of our customers' experience, providing exceptional service and product knowledge to ensure a seamless shopping experience.
Key Responsibilities
- Maximize company sales growth and profitability through creative selling skills, teamwork, and customer service.
- Demonstrate company standards in selling, customer service, visual merchandising, and teamwork.
- Ensure full understanding of all products and stay up-to-date on current information.
- Develop and share product expertise to provide exceptional customer service.
- Maintain sales floor coverage and follow posted schedules.
- Assist customers with product selections and process all customer orders or returns.
- Update notes on customer sales to keep sales associates informed.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company.
- Communicate customer feedback to store management team.
- Actively participate in store meetings and training sessions.
- Promote a strong sense of teamwork and support store sales and service goals.
Requirements
- Customer service or retail experience preferred.
- Good reading, written, and verbal language skills (English).
- Good communication skills.
- Basic math skills.
- Ability to move and/or lift up to 50 pounds.
- Must be available to work a flexible schedule, including weekends and holidays.
What We Offer
Crate and Barrel is committed to providing a comprehensive benefits package to our associates, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
Equal Opportunity Employer
Crate and Barrel is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.