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Housekeeping Professional

2 months ago


Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at the Best Western Shelby Inn & Suites. As a Housekeeper, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and common areas.

Key Responsibilities
  • Room Preparation: Clean and prepare guest rooms to our hotel's high standards, including making beds, restocking toiletries, and ensuring all amenities are in working order.
  • Common Area Maintenance: Maintain the cleanliness and organization of common areas, including hallways, public restrooms, and the hotel lobby.
  • Guest Services: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Documentation and Reporting: Accurately document rooms cleaned and report any lost and found items, damage, or repairs needed.
  • Laundry and Linen Management: Manage the laundry and linen needs of the hotel, including washing, drying, and folding linens, as well as restocking rooms with clean linens.
Requirements
  • Cleaning Techniques and Products: Possess a good understanding of cleaning techniques and products, including the use of chemicals and equipment.
  • Education and Experience: High school diploma or equivalent required; over 1 year of experience as a professional housekeeper preferred.
  • Work Ethic and Skills: Demonstrate a strong work ethic, with excellent organizational, time management, and communication skills.
About Our Company

The Best Western Shelby Inn & Suites is a proud member of the Best Western family, committed to providing exceptional service and amenities to our guests. We strive for excellence in every aspect of our business, and we are seeking like-minded individuals to join our team.