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Sushi Bar Team Lead

2 months ago

Miami, Florida, United States Sokai Sushi Bar Full time

**Job Title:** Floor Manager

**About Us:** Sokai Sushi Bar is a dynamic and fast-paced restaurant seeking an experienced Floor Manager to lead our team and drive business growth.

**Responsibilities:**

  • **Lead and Develop the Team:** Foster a positive and productive work environment, promoting a culture of excellence and customer satisfaction.
  • **Operational Excellence:** Oversee daily operations, ensuring seamless execution of our menu, inventory management, and quality control.
  • **Sales and Revenue Growth:** Develop and implement strategies to increase sales, drive revenue growth, and improve customer engagement.
  • **Staff Management:** Recruit, train, and develop a high-performing team, ensuring excellent customer service and a positive dining experience.
  • **Financial Management:** Monitor and control operational costs, identify areas for cost reduction, and create detailed reports on revenue and expenses.
  • **Customer Service:** Respond efficiently and accurately to customer queries and complaints, ensuring a high level of customer satisfaction.
  • **Certifications and Compliance:** Maintain manager food safety certification and ensure compliance with all relevant laws and regulations.

**Requirements:**

  • At least 2 years of management experience in a high-volume, fast-paced environment.
  • Warm, caring, and positive attitude that drives hospitality and inspires others to do so.
  • Broad understanding of financial aspects of the business, including inventory management and cost control.
  • Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Ability to work on holidays and weekends, with flexible availability.
  • Well-presented, hardworking, reliable, honest, and trustworthy.
  • Excellent knowledge of wine, spirits, and liquors, with the ability to design pairings and cocktails to match food.
  • Ability to speak, hear, understand, read, and write English and Spanish.

**What We Offer:** A dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.