Surgical Operations Coordinator

4 weeks ago


Fresno, California, United States Skin and Cancer Institute Full time
Job Description

We are seeking a highly organized and detail-oriented Surgical Operations Coordinator to join our team at the Skin and Cancer Institute. This part-time role will involve scheduling appointments, maintaining patient records, and providing exceptional customer service to our patients.

Key Responsibilities:

  • Scheduling appointments in person or by telephone
  • Notifying providers of patient arrivals and service delays
  • Filing and retrieving patient records
  • Performing patient care activities to assist physicians and nursing personnel
  • Delivering quality customer service and maintaining established quality control standards
  • Recording patient care documentation in the medical record accurately and in a timely manner
  • Coordinating patient care as directed by physicians, company standards, and policies
  • Processing appropriate documents in an organized and accurate fashion
  • Respecting patient confidentiality at all times
  • Organizing exam and treatment rooms, stocking and cleaning rooms, and sterilizing instruments

Requirements:

  • Must have experience with verifying insurances, pre-certifications, and authorizations
  • Excellent communication skills and a strong work ethic
  • Must be well organized with a high level of attention to detail
  • Must be reliable with a friendly phone and in-person demeanor
  • Must have experience scheduling patients
  • Must be computer literate and have proven customer service skills
  • Handles sensitive patient information with confidentiality to ensure patient privacy per HIPAA Law
  • EMR experience and a surgical environment are a plus
  • Must be willing to travel for training
  • Must be self-motivated and able to take initiative to complete solo projects

Skills / Qualifications:

  • Knowledge of medical terminology
  • Ability to react calmly and effectively in emergency situations
  • Effective communication and customer service skills

This is a part-time role working 24-28 hours per week. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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