Surgical Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Surgical Operations Coordinator to join our team at the Skin and Cancer Institute. This part-time role will involve scheduling appointments, maintaining patient records, and providing exceptional customer service to our patients.
Key Responsibilities:
- Scheduling appointments in person or by telephone
- Notifying providers of patient arrivals and service delays
- Filing and retrieving patient records
- Performing patient care activities to assist physicians and nursing personnel
- Delivering quality customer service and maintaining established quality control standards
- Recording patient care documentation in the medical record accurately and in a timely manner
- Coordinating patient care as directed by physicians, company standards, and policies
- Processing appropriate documents in an organized and accurate fashion
- Respecting patient confidentiality at all times
- Organizing exam and treatment rooms, stocking and cleaning rooms, and sterilizing instruments
Requirements:
- Must have experience with verifying insurances, pre-certifications, and authorizations
- Excellent communication skills and a strong work ethic
- Must be well organized with a high level of attention to detail
- Must be reliable with a friendly phone and in-person demeanor
- Must have experience scheduling patients
- Must be computer literate and have proven customer service skills
- Handles sensitive patient information with confidentiality to ensure patient privacy per HIPAA Law
- EMR experience and a surgical environment are a plus
- Must be willing to travel for training
- Must be self-motivated and able to take initiative to complete solo projects
Skills / Qualifications:
- Knowledge of medical terminology
- Ability to react calmly and effectively in emergency situations
- Effective communication and customer service skills
This is a part-time role working 24-28 hours per week. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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