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Client Ambassador

1 month ago

Newport Beach, United States Sweet James LLP Full time
Job Overview

Sweet James LLP is seeking a highly skilled and charismatic phone sales representative to join our team in Newport Beach. As a key member of our intake call center, you will be responsible for communicating with potential clients, collecting and documenting sensitive personal information, and resolving customer concerns with professionalism.

Key Responsibilities:

  • Establish and maintain strong relationships with potential clients through effective communication and interpersonal skills
  • Collect and document sensitive personal information with accuracy and attention to detail
  • Utilize strong customer service and sales skills to resolve customer concerns and meet sales targets
  • Perform general administrative duties as required to support the team

Qualifications:

  • A strong work ethic and positive attitude, with the ability to work well under pressure
  • Previous experience in customer service, sales, or related fields, with a proven track record of success
  • Excellent written and verbal communication skills, with the ability to communicate effectively with diverse groups
  • Availability to work after hours and occasional weekends, with a flexible schedule
  • Bilingual (Spanish) a plus, but not required

About Sweet James LLP:

Sweet James LLP is a renowned law firm dedicated to providing exceptional legal services to our clients. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. We offer a supportive and collaborative work environment where your skills and contributions are valued.