IT Systems Technician II
2 weeks ago
Montrose County, CO is seeking a highly skilled IT Systems Technician II to provide technical support and customer service for the County's computers and users. The ideal candidate will have a strong background in computer technology and related fields, with a minimum of four years of progressively increasing responsibility and skill work experience in Information Technology or a related field.
Key Responsibilities:
- Provides full range of technical support and customer service for the County's computers and users, including hands-on, telephone and remote desktop support for County's computer systems and users.
- Identifies and determines users' needs; serves as first point of contact for all IT support requests.
- Develops, coordinates and conducts training for County software systems.
- Performs a variety of technical duties relative to assigned areas of responsibilities.
Requirements:
- A High School graduate or equivalent supplemented by college level course work in computer technology or related field.
- An Associate's degree in computer technology or related field is strongly preferred.
- A minimum of four (4) years progressively increasing in responsibility and skill work experience in Information Technology or related field.
Preferred Qualifications:
- Principles and methods of personal computer configuration and data communications standards.
- Troubleshooting techniques for personal computer hardware and software problems.
- Knowledge of computer peripheral and accessories.
- Extensive experience in word processing, database manipulation, spread sheets, and email with a high degree of accuracy.
- Knowledge of Microsoft Office products and Internet browser applications such as Mozilla FireFox, Microsoft Edge, and Google Chrome.
Work Environment:
This job operates in a professional office environment. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; and vibrations. The noise level in the work environment is usually moderate to loud.
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