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Assistant Team Leader

2 months ago

Epping, New Hampshire, United States THE PAPER STORE Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Team Leader to join our team at The Paper Store. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive work environment.

Key Responsibilities
  • Customer Service
    • Provide world-class service to customers, ensuring a unique and personalized shopping experience.
    • Utilize the G.U.E.S.T. service approach to build customer loyalty and drive sales.
  • Team Leadership
    • Lead and motivate a high-performing team, inspiring them to deliver results and achieve sales goals.
    • Develop and implement strategies to drive sales and customer loyalty through effective sales and service leader behaviors.
  • Operational Management
    • Manage payroll, training, and visual presentation standards to ensure a positive and productive work environment.
    • Ensure compliance with company policies and procedures, maintaining a safe and sanitary store environment.
  • Business Development
    • Develop and execute strategies to drive sales and customer loyalty through effective sales and service leader behaviors.
    • Utilize company performance management tools to develop team members and drive business results.
Requirements
  • Experience
    • Previous experience in specialty retail management is preferred.
  • Skills
    • Ability to adapt to and lead change.
    • Ability to create a team environment through positive leadership.
    • Ability to work a flexible schedule to include nights, weekends, and holidays.
  • Education
    • High school diploma or equivalent required.
What We Offer
  • Competitive Compensation
    • Salary range: $ [insert salary range]
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with company match.
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company.