Restaurant Operations Manager

1 month ago


Hingham, Massachusetts, United States Alma Nove Full time
Job Overview

Alma Nove is seeking a highly skilled Restaurant Manager to join our team. As a key member of our operations team, you will be responsible for supporting the General Manager and Assistant General Manager in overseeing all aspects of restaurant operations.

Key Responsibilities
  • Support the General Manager and Assistant General Manager in efficient and effective restaurant operations on a day-to-day basis.
  • Assist with inventory, purchasing, receiving, and storage of Company specified products.
  • Ensure high standards of food quality and service.
  • Uphold restaurant mission, vision, philosophy, and core values through behavior and action.
  • Manage and direct all aspects required within the restaurant in the absence of the General Manager.
Financial Management
  • Assist the General Manager and Assistant General Manager in managing the restaurant's labor, cost of goods, and overall budget.
  • Monitor financial performance, including sales, expenses, and profitability with the General Manager and Assistant General Manager.
  • Assist with inventory, purchasing, receiving, and storage of Company specified products.
  • Drive sales through community engagement and become a presence in the community.
  • Prepare reports as requested on financial performance for the Operations Leadership Team and Restaurant Support Center.
Staff Management
  • Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
  • Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
  • The restaurant's tertiary point of contact for selection, training, development, and motivating team members for operational excellence.
  • A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Works with the General Manager and Assistant General Manager to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met.
  • Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.
  • Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Set the standard for the restaurant through leadership by example.
  • Ensures a safe and harassment-free environment for all Team Members and Managers.
  • Resolve staff conflicts and handle disciplinary actions as needed.
Customer Service
  • Ensure exceptional customer service and address guest complaints or concerns.
  • Monitors guest feedback and provides support to the General Manager to implement improvements based on feedback.
  • Maintain a positive and welcoming atmosphere for guests.
Marketing and Promotion
  • Work with the General Manager, Assistant General Manager, and Marketing Team to develop and implement marketing strategies to attract and retain guests.
  • Execute companywide promotional events and special offers.
Compliance and Regulations
  • Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.
  • Uphold restaurant safety, sanitation, and security standards, including handling chemicals safely.
  • Implement and enforce company policies and procedures.
  • Ensures building, equipment, furniture, and fixtures are in good repair and regularly maintained.
Requirements
  • Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity in a high-volume full-service restaurant concept.
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Excellent leadership and motivational skills.
  • Excellent interpersonal/listening/communication skills.
  • Excellent problem resolution/guest recovery skills.
  • Attention to detail and analytical skills.
  • Experienced and proficient in the use of basic computer technology.
  • Strong commitment to serving others in the community.
  • Acts with integrity and treats others with respect.
  • ServSafe certified.

We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Native American preference is provided to any applicant who is an enrolled member of a federally recognized tribe applying to Alma Nove.



  • Hingham, Massachusetts, United States bartaco Full time

    Job OverviewBartaco is seeking a highly motivated and experienced leader to join our team as a Restaurant Operations Manager. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that every guest experience is smooth, efficient, and memorable.Key Responsibilities:Lead and manage a...


  • Hingham, Massachusetts, United States Wahlburgers Full time

    We are seeking a highly skilled Restaurant Operations Leader to join our team at Wahlburgers. This is a unique opportunity to lead the daily operations of our restaurant, ensuring exceptional customer service, high-quality food, and adherence to health and safety regulations.As a Restaurant Operations Leader, you will be responsible for overseeing the...


  • Hingham, Massachusetts, United States Whole Foods Market Full time

    Culinary Excellence and LeadershipThe Culinary Operations Manager role at Whole Foods Market is an exciting opportunity to drive culinary excellence and hospitality experience on the Retail Floor. As a key member of the Prepared Foods team, you will be responsible for expediting and executing operational SOPs, merchandising standards, in-stock levels, core...


  • Hingham, Massachusetts, United States Petco Full time

    Petco is a leading pet supply retailer seeking a highly skilled and experienced Senior Retail Operations Manager to lead our team in delivering exceptional customer experiences and driving business growth. As a Senior Retail Operations Manager, you will be responsible for overseeing the day-to-day operations of our Pet Care Centers, ensuring seamless...


  • Hingham, Massachusetts, United States BlueCross & BlueShield of Massachusetts Full time

    Job SummaryThe Pharmacy Operations Clinical Pharmacist Manager at BlueCross & BlueShield of Massachusetts oversees the day-to-day clinical operational activities to ensure compliance with Commercial and Medicare Advantage Part D coverage determinations. This role involves managing and directing clinical staff to achieve operational excellence in pharmacy...

  • Server

    1 month ago


    Hingham, Massachusetts, United States Scarlet Oak Tavern Full time

    Job OverviewWe are seeking a skilled Server to join our team at Scarlet Oak Tavern. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Take food and drink orders and relay them to the kitchen and bar staff using our POS...


  • Hingham, Massachusetts, United States Spencer Gifts - Spirit Halloween Full time

    Job Title: Store Manager - Spirit HalloweenAbout the Role:The Store Manager is a key member of our team, responsible for overseeing the daily operations of a Spirit Halloween store. This includes managing sales, profitability, and guest services, as well as controlling expenses and maintaining a high level of customer satisfaction.Key...


  • Hingham, Massachusetts, United States Handyman Connection Full time

    We're seeking a skilled Handyman to join our team at Handyman Connection of South Shore. As a Handyman Connection Technician, you'll have the opportunity to work on a variety of home repair and maintenance projects, from drywall repair and patching to minor plumbing and electrical work.Our company values top-notch customer service and superior quality, and...

  • Painting Crew Lead

    4 weeks ago


    Hingham, Massachusetts, United States Stewart Painting Full time

    Job DescriptionStewart Painting is seeking a skilled Painting Crew Lead to oversee our painting operations and ensure the timely success of jobs.Key Responsibilities:Manage a team of painters, apprentices, and trainees to achieve project goals.Coordinate with clients to arrange walk-throughs, obtain color samples, and ensure customer satisfaction.Document...

  • Team Member

    1 month ago


    Hingham, Massachusetts, United States Bruegger's Enterprises, Inc. Full time

    About Us:Bruegger's Enterprises, Inc. is a leading provider of freshly baked bagels and other high-quality food and beverages. We are committed to providing excellent customer service and creating a positive work environment for our team members.Job Summary:We are seeking a Team Member to join our team at Bruegger's Bagels. As a Team Member, you will be...


  • Hingham, Massachusetts, United States Blue Cross Blue Shield of Massachusetts Full time

    Job DescriptionTransforming Healthcare TogetherAt Blue Cross Blue Shield of Massachusetts, we're committed to delivering exceptional healthcare services to our members. As a Clinical Provider Post Service Review Manager, you'll play a vital role in ensuring the highest quality of care and services.Department SummaryThe Federal Employee Program (FEP)...


  • Hingham, Massachusetts, United States Kohl's Full time

    About the RoleWe are seeking a skilled Loss Prevention Supervisor to join our team at Kohl's. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing programs to deter external theft, investigate internal issues, and optimize operational efficiency.Key ResponsibilitiesIdentify and analyze external and...

  • Prep Cook

    4 weeks ago


    Hingham, Massachusetts, United States Erickson Living Full time

    Job Summary:We are seeking a skilled Prep Cook to join our culinary team at Erickson Living. As a Prep Cook, you will play a critical role in preparing high-quality menu items that drive resident satisfaction.Key Responsibilities:Assist in the consistent preparation of all food items according to proper safety and cooking techniques.Maintain a clean and...


  • Hingham, Massachusetts, United States Michael Page Full time

    Job Title: Chemical Manufacturing SupervisorAs a Chemical Manufacturing Supervisor, you will play a critical role in ensuring the safe and efficient operation of our refinery. Your responsibilities will include overseeing production planning, troubleshooting system issues, managing maintenance, and coordinating daily activities with adequate resources.Key...


  • Hingham, Massachusetts, United States Advisor Employee Services Full time

    Administrative Assistant Job DescriptionJob Summary:We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at Advisor Employee Services. As an Administrative Assistant, you will play a critical role in supporting our financial advisors and ensuring the smooth operation of our office.Key Responsibilities:- Provide...

  • Logistics Associate

    14 hours ago


    Hingham, Massachusetts, United States The Best Chevy Full time

    About UsBest Chevrolet, Inc. is a reputable family-owned dealership in Hingham, MA that has been proudly serving the community since 1957.Job OverviewWe are seeking a skilled Parts Driver to join our team. This role involves operating a delivery vehicle safely, maintaining its cleanliness, and providing prompt and accurate deliveries to our customers.Key...


  • Hingham, Massachusetts, United States Dynavac Full time

    We are seeking a talented and experienced Manufacturing Engineer to join our team at Dynavac, an engineering and manufacturing company located in Hingham MA and Rockland MA. The successful candidate will be responsible for designing and fabricating medium to large scale pressure / vacuum vessels, as well as designing and assembling complex mechanisms and...


  • Hingham, Massachusetts, United States Vuori, Inc. Full time

    Job Summary:We're seeking a highly motivated and customer-centric Retail Sales Associate to join our team at Vuori, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and communicating our brand values through insightful product knowledge.Key...

  • Truck Driver

    4 weeks ago


    Hingham, Massachusetts, United States Army National Guard Full time

    Job Summary As a Truck Driver in the Army National Guard, you will play a vital role in supporting military operations. Your responsibilities will include transporting cargo and supplies, managing load and safety of personnel, and employing defense techniques. Key Responsibilities Oversee and check proper loading and unloading of cargo on vehicles and...


  • Hingham, United States Devita Hancock Hospitality Full time

    About the job Restaurant General Manager $100,000 Annually Plus Benefits and BonusOur client is a renowned Fine Dining restaurant on the South Shore of Massachusetts looking for a dynamic General ManagerSUMMARY The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development, and performance...


  • Hingham, United States Gecko Hospitality Full time $85,000 - $95,000

    Restaurant Assistant General ManagerUpscale Scratch Kitchen - Immediate InterviewJoin us as a Restaurant Assistant General Manager and lead our vibrant concept with enthusiasm. We offer scratch-made American and seafood dishes in a fun, welcoming environment that keeps guests returning. We cherish our reputation for service and food excellence. Seek a...


  • Hingham, United States Shake Shack Full time

    Our secret to leading the way in hospitality? We put our people first!At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer...

  • Restaurant Attendant

    4 weeks ago


    Hingham, Montana, United States Alma Nove Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Busser to join our team at Alma Nove. As a Busser, you will play a vital role in ensuring a clean and welcoming dining environment for our guests.Key Responsibilities:Table Clearing and Resetting: Clear tables of dirty dishes, glasses, silverware, and linens once guests have finished their...


  • Hingham, Montana, United States bartaco Full time

    Leadership Role at bartacoWe're seeking a skilled leader to join our team at bartaco. As a key member of our management team, you'll oversee shifts, ensuring seamless guest experiences and efficient operations.Key Responsibilities:Lead your team in delivering exceptional service, managing day-to-day service, and staff training.Work closely with the culinary...


  • Hingham, Montana, United States Airgas Full time

    Job Title: Area Branch Operations ManagerJob Summary:The Area Branch Operations Manager is responsible for supporting the District Manager in improving the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations and logistics. This role involves providing analytics, evaluation, and reporting of Branch metrics and pricing...


  • Hingham, United States BlueCross & BlueShield of Massachusetts Full time

    The Pharmacy Operations Clinical Pharmacist Manager manages and directs clinical staff in the day to day clinical operational UM activities to ensure that all Commercial (Pharmacy and Medical benefits) and Medicare Advantage Part D coverage determina Clinical, Operations, Pharmacy, Pharmacist, Manager, Operations Manager, Insurance, Healthcare


  • Hingham, United States Airgas Full time

    R10053775 Area Branch Operations Manager (ABOM) (Open) Location: Hingham, MA (Branch) - Retail shop How will you CONTRIBUTE and GROW? Position Title: Area Branch Operations Manager - Hingham, MA - Monday - Friday - 1st Shift The Area Branch Operations Manager (ABOM) assists the District Manager by supporting efforts to improve the safety, profitability,...

  • Busser

    2 months ago


    Hingham, United States Alma Nove Full time

    Position: Busser Reports to: General Manager The Restaurant Busser is responsible for providing support to the waitstaff and ensuring a clean and welcoming dining environment. This role includes clearing tables, resetting tables, and assisting with general restaurant cleanliness to enhance the dining experience for guests. Key Performance Elements/Essential...

  • Busser

    3 months ago


    Hingham, United States Alma Nove Full time

    Position:                     Busser Reports to:                 General Manager   The Restaurant Busser is responsible for providing support to the waitstaff and ensuring a clean and welcoming dining environment. This role includes clearing tables, resetting tables, and assisting with general restaurant cleanliness to enhance the...

  • Host

    2 days ago


    Hingham, United States Scarlet Oak Tavern Full time

    The Position: As a Restaurant Host/Hostess, at Scarlet Oak Tavern you will be responsible for providing a warm and welcoming greeting to guests, managing reservations, and helping to create a pleasant and enjoyable dining experience for all guests. The Host/Hostess will work closely with other members of the restaurant team to ensure that all guests are...

  • Host

    3 months ago


    Hingham, United States Alma Nove Full time

    Position: Host Reports to: General Manager Key Performance Elements/Essential Functions Hospitality to our Guests Understands our culture and does whatever it takes to create a positive and memorable guest experience. Welcomes guests warmly by smiling and making eye contact as they enter the restaurant. Answers guest questions regarding flow, food,...


  • Hingham, United States Michael Page Full time

    The Refinery Operations Supervisor role focuses on ensuring safety and efficiency in refinery operations. Key responsibilities include overseeing production planning, troubleshooting system issues, managing maintenance, and coordinating daily activities with adequate resources. The supervisor will foster team development through cross-training, promote a...

  • Executive Chef

    3 weeks ago


    Hingham, United States Gecko Hospitality (Corporate) Full time

    We are seeking an experienced and creative Executive Chef to join our prestigious private club. The ideal candidate will possess a passion for culinary excellence and a proven history in managing high-end kitchen operations, preferably from a private club, hotel, or resort. This role is responsible for the overall culinary experience, ensuring the highest...

  • Executive Chef

    2 weeks ago


    Hingham, United States Gecko Hospitality (Corporate) Full time

    We are seeking an experienced and creative Executive Chef to join our prestigious private club. The ideal candidate will possess a passion for culinary excellence and a proven history in managing high-end kitchen operations, preferably from a private club, hotel, or resort. This role is responsible for the overall culinary experience, ensuring the highest...

  • Busser

    2 weeks ago


    Hingham, United States Scarlet Oak Tavern Full time

    The Position: As a Busser, at Scarlet Oak Tavern you will be responsible for ensuring the dining area is clean, organized, and well-maintained. You will work closely with the restaurant staff to provide excellent customer service to our guests. Responsibilities: Set up the dining area before service and prepare tables for guests. Clear tables of dishes and...

  • Busser

    2 months ago


    Hingham, United States Scarlet Oak Tavern Full time

    The Position: As a Busser, at Scarlet Oak Tavern you will be responsible for ensuring the dining area is clean, organized, and well-maintained. You will work closely with the restaurant staff to provide excellent customer service to our guests. Responsibilities: Set up the dining area before service and prepare tables for guests. Clear tables of dishes and...

  • MEP Service Manager

    3 weeks ago


    Hingham, United States ScottyJobs, Inc. Full time

    Job Description: We are looking for a Service Manager to join our MEP company and lead our service department. As a Service Manager, you will be responsible for generating new business opportunities, proposing and managing preventive maintenance contracts, creating and implementing policies and procedures, and overseeing the service field team and...

  • MEP Service Manager

    3 months ago


    Hingham, United States ScottyJobs, Inc. Full time

    Job Description: We are looking for a Service Manager to join our MEP company and lead our service department. As a Service Manager, you will be responsible for generating new business opportunities, proposing and managing preventive maintenance contracts, creating and implementing policies and procedures, and overseeing the service field team and...


  • Hingham, United States Clean Harbors Full time

    Clean Harbors Norwell, MA is looking for a Regional Finance Manager to join their safety conscious team! We are seeking a Finance team member and business partner for the Project Services group. The primary goals of this position will be to perform business unit profit and loss reviews by researching variances and recommending areas with opportunity for...