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Consumer Loan Specialist
2 months ago
CURO Financial Technologies is seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their financial needs by providing personalized loan solutions.
Key Responsibilities- Customer Service: Greet and assist every customer in a professional manner, ensuring a positive and personalized experience.
- Loan Origination: Market and sell new loans to existing and new customers through solicitation calls, educating them on all product offerings, including loan options and insurance products.
- Loan Processing: Process loan applications to determine customer eligibility, working closely with customers to ensure a smooth and efficient lending process.
- Account Management: Work with past due customers to bring their account current through collection calls, providing support and guidance to help them get back on track.
- Customer Service Mindset: Possess a strong customer service mindset, with a focus on delivering exceptional service and building long-term relationships.
- Sales and Customer Service Experience: Have experience in sales and/or customer service, with a proven track record of meeting or exceeding sales targets.
- Time Management: Demonstrate the ability to multitask and effectively manage time, prioritizing tasks and meeting deadlines.
- Education: Hold a High School diploma or equivalent.
- Uncapped Monthly Bonus Opportunities: Earn uncapped monthly bonuses based on individual and team performance.
- Competitive Compensation: Receive a competitive hourly rate, with opportunities for growth and advancement.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off.
