Customer Experience Specialist

3 days ago


Mebane, North Carolina, United States Chico's Full time

About the Role

This Sales Associate position plays a vital part in our store's success, fostering a positive customer experience and driving sales growth. As a key member of our team, you will be responsible for:

* Providing exceptional customer service, responding to queries, and resolving issues efficiently
* Maintaining product knowledge and making recommendations to customers
* Assisting with visual merchandising, including floor sets and window displays

Responsibilities and Expectations

Your primary objectives as a Sales Associate will be to:

  • Maintain high levels of customer satisfaction through proactive engagement and issue resolution
  • Meet or exceed sales targets by utilizing effective sales techniques and communicating product knowledge
  • Ensure accurate processing of transactions, returns, and exchanges while maintaining store standards

Requirements

To excel in this role, you should have:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Basic computer skills and ability to learn new technologies

Compensation and Benefits

Our estimated annual salary for this position is around $45,000-$65,000, based on location and experience. You can expect a comprehensive benefits package, including opportunities for career advancement, training, and professional growth.



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