Housekeeping Associate

4 weeks ago


Madison Heights, Michigan, United States Residence Inn Madison Heights Full time

Job Summary: We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Residence Inn Madison Heights. As a Housekeeping Associate, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.

Responsibilities:

  • Thoroughly clean guestrooms according to high standards.
  • Complete all pre-cleaning duties, including restocking supplies and linen.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed.
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report any maintenance repairs or missing items to the Housekeeping Supervisor/Manager.
  • Handle items for Lost and Found according to standards.
  • Ensure overall guest satisfaction.

Requirements:

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Effective communication skills with all levels of employees and guests.


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