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Senior Vice President, Retail Operations

2 months ago

Reston, Virginia, United States Thompson Hospitality Full time

**Job Summary**

Thompson Hospitality is seeking a highly experienced and strategic leader to serve as the Senior Vice President, Retail Operations. This executive will be responsible for overseeing the internal day-to-day operations of new brands joining our restaurant division, ensuring the execution of core operational functions and strategic development for assigned brands.

**Key Responsibilities:**

  • Manage a staff to ensure consistent delivery of our product and service within the standards of budget, policies, procedures, and quality to satisfy the requirements of the sales and finance divisions.
  • Promote and develop existing programs to enhance new concepts that ensure the highest possible quality service.
  • Support the Director of Operations and General Managers. Establish and maintain effective internal controls at all units, ensuring all employees are performing and excelling in their positions and duties.
  • Develop accurate and aggressive long and short-range financial objectives for units to maximize sales potential through aggressive marketing and public relations campaigns.
  • Partner with the Corporate Chef to design and develop purchasing programs and procedures to increase profitability.
  • Lead decisions appropriate to all internal operational procedures, budget and planning areas, priorities of inventory movement, maintenance projects, and personnel; Review, recommend, and standardize prices and budgetary allotments regarding food, beverage, and labor costs.
  • Assist in the training including development of foodservice and beverage management staff; occasionally attend and monitor large events.
  • Serve as a leader and role model and create working environments where employees feel prepared and driven to provide exceptional experiences for all guests.

**Requirements:**

  • BS in Hospitality Management or other related discipline with an MBA or advance degree preferred.
  • Minimum 10 years of progressively responsible operation leadership experience in a multi-unit restaurant company or hospitality business with a minimum of 10 units.
  • Must have a keen understanding and knowledge about the restaurant industry and an exceptional aptitude of restaurant operations.
  • Experience balanced in strategic planning and execution - a keen ability to operate at a high level with the energy to roll up the sleeves and ensure that operation plans are successfully implemented and that expectations are met.
  • Advanced financial acumen and business development skills required.
  • Able to make informed business decisions; remain result-oriented when tracking the linkage between operations techniques and measurable financial results.
  • Preferred personal characteristics include a highly professional, positive attitude, self-motivated, flexible, ethical demeanor, and well-developed interpersonal skills.
  • The ability to travel locally as necessary to support current and future growth.

**Equal Employment Opportunity:**

Thompson Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.