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Client Relationship Specialist

2 months ago

Leland, North Carolina, United States Franklin Rouse - State Farm Agent Full time
Account Manager Position at Franklin Rouse - State Farm Agent

We are seeking a committed professional to fill the role of Account Manager at Franklin Rouse - State Farm Agent. In this pivotal position, you will be instrumental in enhancing customer satisfaction and driving business growth. Your key duties will involve nurturing robust client relationships, acting as a liaison between clients and various internal teams, and actively promoting our offerings to align with client needs.

As a member of our organization, you will have the opportunity to advance your career while making a positive impact in the community. If you possess a friendly demeanor, strong attention to detail, and a passion for sales, we invite you to consider this opportunity.

Key Responsibilities:
  • Develop and sustain client relationships, ensuring timely follow-ups.
  • Provide efficient, accurate, and courteous customer service, addressing questions related to insurance policies, claims, and billing inquiries.
  • Foster lasting client connections to promote long-term success.
Required Qualifications:
  • Previous experience in sales, client management, or marketing is preferred.
  • Proven ability to customize products/services to meet client needs.
  • Excellent written, verbal, and listening communication skills.
  • Dedication to delivering outstanding customer service.
  • Ability to anticipate and effectively address client needs.
  • Proficient in building rapport with clients.
Benefits Offered:
  • Generous paid time off, including holidays and personal/sick days.
  • Competitive salary with opportunities for commissions and bonuses.
  • Comprehensive health benefits package.
  • Opportunities for professional development and career advancement within our agency.