Night Auditor

4 weeks ago

Belmont, California, United States Hyatt House Belmont Full time
Job Title: Night Auditor

Location: Hyatt House Belmont, 400 Concourse Dr, Belmont, CA 94002

Job Summary:

We are seeking a detail-oriented and organized Night Auditor to join our team at Hyatt House Belmont. As a Night Auditor, you will be responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions.

Responsibilities:

  • Reconcile all hotel cashier transactions and ensure accuracy of guest billings and city ledger transactions.
  • Review and compile management reports on a timely basis.
  • Perform guest services functions as required, including check-in, check-out, switchboard operation, and reservations.
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute necessary daily reports according to hotel standards.
  • Audit and reconcile all Front Desk and Food & Beverage Cashiers work.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Prioritize job functions to meet deadlines and ensure accuracy of all numbers reported.
  • Input and update financial information into corporate communications network.
  • Perform daily, weekly, monthly, and annual data processing system functions as required.
  • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
  • Ensure overall guest satisfaction.

Qualifications:

  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
  • Guest Service Experience preferred.
  • Computer knowledge/skills required.
  • Flexible and long hours sometimes required.
  • Sedentary work Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Late/Overnight shift.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

About Us:

Hyatt House Belmont is a premier hotel located in the heart of Belmont, CA. We offer a unique blend of comfort, convenience, and hospitality to our guests. Our team is dedicated to providing exceptional service and ensuring that every guest has a memorable stay.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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