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Retail Team Member

2 months ago

Guthrie, Oklahoma, United States Goodwill Industries of Central Oklahoma, Inc. Full time

Goodwill Industries of Central Oklahoma, Inc. is seeking dedicated individuals to become part of our team and contribute to our mission of empowering individuals to overcome employment challenges. Joining Goodwill is more than just taking on a role; it’s a chance to create a meaningful difference in your life and the lives of others in the community. Through the support of donations and various services, Goodwill funds programs that provide training and assistance to those striving for greater self-sufficiency.

POSITION OVERVIEW:

  • Deliver outstanding customer service to both internal and external stakeholders.
  • Assist in the collection, sorting, processing, and retailing of merchandise.
  • Ensure the store, fitting rooms, and restrooms are kept clean and organized.
  • Follow Goodwill's established policies and procedures.
  • Manage cash transactions in accordance with set protocols.
  • Support the loading and unloading of donated items.

REQUIREMENTS:

  • High school diploma or GED is preferred.
  • Previous experience in customer service is advantageous.
  • Effective communication skills in English are necessary.
  • Must have reliable transportation and means of communication.

SKILLS AND COMPETENCIES:

  • Detail-oriented with a focus on accuracy.
  • Excellent communication abilities.
  • Strong organizational skills with the capacity to handle multiple tasks.
  • Customer-focused mindset.
  • Good judgment and decision-making skills.
  • Basic mathematical proficiency.
  • Interpersonal skills that foster teamwork.

PHYSICAL DEMANDS:

  • Ability to stand, walk, bend, and lift items weighing up to 50 pounds.
  • Proficient in operating a computer and managing donated goods.

WORK SETTING:

  • Climate-controlled retail or production environment with potential exposure to various particles.
  • Flexible work hours, including evenings and weekends.
  • Moderate noise levels.

This job description aims to provide a comprehensive overview of the responsibilities and qualifications associated with the position.