Administrative Support Professional
2 days ago
About H&R Block
We are seeking an exceptional Administrative Assistant / Secretary to provide top-notch customer service and support in our office.
This role involves creating a welcoming atmosphere for clients, matching them with the best-suited tax professional based on their unique needs and preferences, and ensuring seamless transitions by handling client exits efficiently.
The ideal candidate will have a warm and approachable personality, excellent communication skills, and the ability to work effectively with team members to maintain a clean and organized office environment.
Key Responsibilities:
- Welcome clients with a smile and make them feel at ease.
- Pair clients with the right tax expert for their specific situation.
- Arrange appointments that suit each client's schedule.
- See clients off on the right foot by addressing their present and future requirements.
- Work alongside colleagues to keep our workspace tidy and well-stocked.
What You'll Need:
- A collaborative mindset to maintain a clean and organized office environment.
- Strong communication skills to ensure smooth client exits.
- The ability to match clients with suitable tax professionals.
- Excellent scheduling skills to accommodate diverse client needs.
- A warm and approachable personality to connect with clients.
Estimated Salary: $45,000 - $60,000 per year.
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