Administrative Support Professional

2 days ago


Hillsboro, Illinois, United States H&R Block Full time

About H&R Block

We are seeking an exceptional Administrative Assistant / Secretary to provide top-notch customer service and support in our office.

This role involves creating a welcoming atmosphere for clients, matching them with the best-suited tax professional based on their unique needs and preferences, and ensuring seamless transitions by handling client exits efficiently.

The ideal candidate will have a warm and approachable personality, excellent communication skills, and the ability to work effectively with team members to maintain a clean and organized office environment.

Key Responsibilities:

  • Welcome clients with a smile and make them feel at ease.
  • Pair clients with the right tax expert for their specific situation.
  • Arrange appointments that suit each client's schedule.
  • See clients off on the right foot by addressing their present and future requirements.
  • Work alongside colleagues to keep our workspace tidy and well-stocked.

What You'll Need:

  • A collaborative mindset to maintain a clean and organized office environment.
  • Strong communication skills to ensure smooth client exits.
  • The ability to match clients with suitable tax professionals.
  • Excellent scheduling skills to accommodate diverse client needs.
  • A warm and approachable personality to connect with clients.

Estimated Salary: $45,000 - $60,000 per year.



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