Seasonal Retail Customer Service Team Member

3 weeks ago


San Francisco, California, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Retail Customer Service Team Member to join our team at Michaels. As a Seasonal Retail Customer Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers with their shopping needs, including locating products, processing transactions, and answering questions
  • Maintain a positive and engaging store environment, including maintaining a clean and organized store, and adhering to company policies and procedures
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service
  • Participate in visual merchandising and store displays to create an engaging and inviting store environment
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 25 pounds and stand for long periods of time
  • Excellent communication and interpersonal skills
What We Offer
  • A competitive hourly rate
  • A fun and dynamic work environment
  • Opportunities for professional growth and development
  • A discount on store merchandise


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