Facility Experience Specialist
3 days ago
Job Overview
The Facility Experience Specialist will play a key role in ensuring a positive experience for all patrons of the fitness center. This role requires strong interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About the Role
The successful candidate will be responsible for supervising activities in the fitness center, including monitoring equipment usage and enforcing fieldhouse policies. This role also requires providing excellent customer service, handling inquiries and resolving issues in a professional manner.
Key Responsibilities
- Supervise fitness center activities, including monitoring equipment usage and enforcing fieldhouse policies.
- Provide excellent customer service, handling inquiries and resolving issues in a professional manner.
- Maintain a clean and organized fitness center, including stocking towels and reporting maintenance needs.
- Give equipment orientations to new users and ensure safety standards are met.
- Communicate effectively with patrons, supervisors, and coworkers.
Requirements
- Acceptable combination of education and work experience.
- Prior experience in building supervision or customer service preferred.
- Clear communication skills and ability to provide supervision.
- Ability to make sound decisions and use good judgment.
- Must be able to stand for prolonged periods and lift up to 20 pounds.
Salary Range: $45,000 - $55,000 per year, depending on experience.
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