Patient Access Representative- State College

4 weeks ago


Port Matilda, Pennsylvania, United States Geisinger Health System Full time
Job Summary:

We are seeking a Patient Access Representative to join our team at Geisinger Healthplex State College. As a key member of our patient access team, you will be responsible for ensuring a positive patient experience by accurately verifying demographics, checking patients in for appointments, and communicating with patients regarding their care.

Key Responsibilities:
  • Verify patient demographics and accurately update records
  • Check patients in for appointments and monitor wait times
  • Read and interpret insurance responses to assign primary, secondary, and tertiary insurance
  • Communicate financial obligations to patients and collect fees as necessary
  • Complete regulatory forms and obtain necessary signatures from patients
  • Process multi-channel messages related to patient and/or physician requests
  • Notify patients of anticipated financial responsibility and collect accordingly
  • Perform cash posting and maintain productivity and quality performance expectations

Requirements:

High School Diploma or Equivalent (GED) required. Minimum of 1 year of related work experience preferred.

Benefits:
  • Full benefits (health, dental, and vision) starting on day one
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents
  • Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) plan with automatic Geisinger contributions
  • Generous paid time off (PTO) plan
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program
  • Family-friendly support, including adoption and fertility assistance, parental leave pay, military leave pay, and a free membership with discounted backup care for your loved ones
  • Employee Assistance Program (EAP)
  • Voluntary benefits, including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life, and pet and legal insurance

Geisinger's Purpose and Values:

We strive to treat everyone with kindness, excellence, learning, innovation, and safety. We offer a diverse and inclusive environment where all employees can be their authentic selves. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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