Senior Sales and Service Professional

5 days ago


Spring Hope, North Carolina, United States First Citizens Bank Full time
Job Summary

We are seeking a highly motivated Senior Sales and Service Professional to join our team at First Citizens Bank. This role will provide coverage for multiple branches, requiring excellent communication skills, adaptability, and a customer-centric approach.

Responsibilities:
  • Proactively engage customers in conversation about their financial needs
  • Opening deposit accounts and ancillary banking products
  • Facilitating customer awareness and education of bank services, including digital banking capabilities
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
  • Processing transactions and other account servicing requests
Requirements:
  • High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program
  • PREFERRED: Bachelor's degree
  • PREFERRED: Telephone sales or banking experience
  • MUST HAVE: Valid driver's license for frequent driving to other offices, bank customers, etc.
Benefits:

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.

Compensation:

The estimated annual salary for this role is $45,000 - $65,000 depending on location and experience.



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