Automation Solutions Engineer
2 months ago
Position Overview:
As an Automation Solutions Engineer, you will be pivotal in the design and execution of automation initiatives tailored for our clients. Your role will encompass providing technical support and resolving issues to enhance client satisfaction.
Key Responsibilities:
- Design and execute automation solutions for various projects.
- Track and document project hours and client interactions using our project management tools.
- Ensure that client accounts are maintained in good standing prior to the completion of any onsite engagements.
- Address and resolve technical challenges to boost customer satisfaction.
- Propose and advocate for new products and automation enhancements during client visits.
- Work collaboratively with sales and technical teams to fulfill client requirements.
- Maintain and enhance your skills through ongoing training programs.
- Highlight the advantages of our offerings in competitive scenarios.
- Keep accurate records of targets, opportunities, activities, and projects in business management tools.
- Contribute to the development and upkeep of project management standards and libraries.
Required Qualifications:
- Bachelor’s Degree in Engineering or a related technical discipline, or equivalent education and experience.
- At least 3 years of experience in automation engineering roles.
- Proficient in Rockwell Automation Software.
- Familiarity with Inductive Automation, Wonderware, Siemens, or Eaton is advantageous.
- Strong foundation in electrical engineering principles.
- Possession of a valid driver’s license with a clean driving record.
- Excellent problem-solving abilities and effective troubleshooting skills.
- Strong communication skills for effective interaction with clients and internal teams.
- Ability to work autonomously and manage projects effectively.
- Understanding of vendor compliance, guidelines, and ethical standards, particularly related to Rockwell Automation, Siemens, and Eaton.
Physical Demands:
- This role requires physical activities such as standing, walking, lifting, and carrying items weighing up to 50 pounds.
- Expect to spend approximately 50% of your time traveling to various industrial sites.
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