Lighting Repair Specialist
1 week ago
Company Overview:
At NBCUniversal, we are dedicated to creating exceptional content that captivates audiences across film, television, and streaming platforms. Our diverse portfolio includes renowned brands such as NBC, MSNBC, CNBC, and Peacock, among others. We are committed to fostering an inclusive environment that values diversity, equity, and inclusion, ensuring that every employee feels supported and heard.
Position Summary:
The Lighting Repair Specialist will play a crucial role in maintaining and repairing a variety of LED and traditional lighting equipment utilized in film and television production. This position requires a keen eye for detail and strong problem-solving abilities to effectively troubleshoot and resolve issues with light fixtures. The role involves conducting quality assessments on outgoing products and managing case updates within our software tracking system.
Key Responsibilities:
- Troubleshoot and repair lighting fixtures to ensure optimal performance.
- Engage with clients to provide quotes and updates on repair status.
- Adhere to Standard Operating Procedures for repairs, including documentation and quality control.
- Achieve established cycle time goals for repairs.
- Contribute to various Repair Center projects and initiatives.
Qualifications:
Essential Skills:
- Execution Focused: Proven ability to manage tasks effectively within a dynamic environment.
- Technical Expertise: In-depth understanding of repair processes and schematics to ensure accurate repairs.
Required Qualifications:
- Technical degree or equivalent experience in a related field.
- Minimum of two years of hands-on experience in electronics assembly and repair.
- Proficient in reading schematics and wiring diagrams.
- Experience in troubleshooting and resolving board-level issues, including soldering.
Preferred Qualifications:
- 5S training certification.
- Familiarity with Salesforce or similar RMA software.
- Experience in repairing LED and traditional lighting fixtures.
- Strong customer service skills with a proactive attitude.
Additional Information:
This position requires full-time on-site work at an NBCUniversal designated location.
NBCUniversal is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
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