Customer Service Representative
4 days ago
Job Title: Customer Service Associate
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our rental car team, you will be responsible for providing exceptional customer service, processing rentals, and actively consulting with customers on their rental needs.
Responsibilities:
* Qualify and process customer rentals with accuracy and detail
* Persuasively sell optional services
* Process customer rental returns
* Conduct vehicle service and maintenance
Requirements:
* Previous customer service experience and sales skills
* Ability to work in a fast-paced environment with a variety of tasks
* Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
* Detail oriented
* Computer literate
* Proficiency in English
* Must have a valid driver's license, with an acceptable driving record
* Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
About Us:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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