Patient Services Representative

1 month ago


Kingston, Rhode Island, United States GraceMed Health Clinic Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at GraceMed Health Clinic, Inc. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greets and checks in patients, ensuring a warm and welcoming atmosphere
  • Verifies patient information and updates records in our electronic health record system
  • Assists with scheduling appointments and preparing necessary paperwork
  • Documents patient cancellations and no-shows, maintaining accurate records
  • Maintains a clean and organized reception area, ensuring a safe and healthy environment for patients and staff
Requirements
  • High school diploma or equivalent required; previous customer service experience preferred
  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills
  • Knowledge of medical terminology and office procedures a plus
  • Ability to maintain confidentiality and handle sensitive patient information
What We Offer

As a Patient Services Representative at GraceMed Health Clinic, Inc., you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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