Retail Sales Associate

3 days ago

North Andover, Massachusetts, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support and promote credit and loyalty programs to increase sales and customer loyalty.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
  • Initiate and participate in store recovery efforts to maintain a clean and organized store environment.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail customer service experience preferred.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Benefits include:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Come discover different at TJX. We are a global company with a diverse and close-knit team dedicated to finding great deals and fantastic style. We prioritize our culture and offer a supportive and inclusive work environment.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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