Retail Customer Service Representative

6 hours ago


Fargo, North Dakota, United States Sam's Club Full time
Job Summary

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
  • Assist with inventory management, restocking shelves, and maintaining a neat and tidy store appearance.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage.
  • Opportunities for career advancement and professional growth.
  • Benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Paid time off and holidays.

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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