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Warehouse Operations Manager
2 months ago
At UNIS LLC, we are seeking a highly skilled and experienced General Manager to lead our warehouse operations and drive business growth. As a key member of our team, you will be responsible for overseeing the day-to-day activities of our warehouse, ensuring efficient and effective operations, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Manage all warehouse activities, including receiving, storing, picking, and shipping materials.
- Develop and implement efficient processes, policies, and procedures to improve productivity and reduce costs.
- Monitor and analyze key performance indicators (KPIs) to measure labor control, inbound/outbound metrics, and inventory levels.
- Ensure the physical condition of the warehouse and equipment are properly maintained.
- Manage the budget and P&L of the operation, ensuring financial goals are met.
- Partner with engineering to implement and maintain proper warehouse layout and product placement.
- Perform quarterly and annual physical inventories, providing accurate inventory reports.
- Collaborate with customers to maintain high levels of satisfaction through consistent communication and follow-up on concerns and requests.
- Identify and implement opportunities for continuous improvement, driving process excellence and innovation.
- Lead and develop a high-performing warehouse team, ensuring staff are trained, motivated, and equipped to meet business objectives.
- Minimum 10 years of management experience in Third-Party Logistics (3PL) required.
- Bachelor's degree in Business Logistics or Transportation, or 10 years of equivalent work experience.
- High proficiency in MS Office, Excel, Word, and PowerPoint.
- Experience with labor/workforce management and warehouse management systems (e.g., SAP, Red Prairie, Manhattan, JDA, etc.).
- Lean certifications preferred.