Seasonal Customer Experience Representative SRQ Airport

2 weeks ago


SaintBauzilledePutois, Occitanie, United States Enterprise Mobility Inc Full time
Job Summary

Enterprise Mobility Inc is seeking a Seasonal Customer Experience Representative to join our team at the Sarasota Airport. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from start to finish.

The ideal candidate will have a minimum of 2 years of customer service or sales experience, with a strong focus on building relationships and resolving customer issues. You will be required to work a variety of shifts, including evenings and weekends, and must be available to work a minimum of 44 hours per week.

We offer a competitive hourly rate of $19.00, plus a monthly customer service bonus opportunity. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service to our customers, ensuring a positive experience from start to finish
  • Meet and greet customers in a professional and friendly manner
  • Use company-approved sales and service techniques to determine customer needs and offer optional protection products and services
  • Assist with assessing the condition of rental vehicles upon return
  • Notify management of any known customer or vehicle issues
  • Perform miscellaneous and backup duties as assigned
Requirements
  • Must be at least 18 years old
  • High school diploma or equivalent required
  • Minimum of 2 years of customer service or sales experience
  • Valid driver's license with no more than 2 moving violations or at-fault accidents in the last 3 years
  • No drug or alcohol-related convictions on driving record in the past 5 years
  • Authorized to work in the United States and not require work authorization sponsorship


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