Seasonal Customer Experience Representative SRQ Airport
2 weeks ago
Enterprise Mobility Inc is seeking a Seasonal Customer Experience Representative to join our team at the Sarasota Airport. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from start to finish.
The ideal candidate will have a minimum of 2 years of customer service or sales experience, with a strong focus on building relationships and resolving customer issues. You will be required to work a variety of shifts, including evenings and weekends, and must be available to work a minimum of 44 hours per week.
We offer a competitive hourly rate of $19.00, plus a monthly customer service bonus opportunity. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities- Provide exceptional customer service to our customers, ensuring a positive experience from start to finish
- Meet and greet customers in a professional and friendly manner
- Use company-approved sales and service techniques to determine customer needs and offer optional protection products and services
- Assist with assessing the condition of rental vehicles upon return
- Notify management of any known customer or vehicle issues
- Perform miscellaneous and backup duties as assigned
- Must be at least 18 years old
- High school diploma or equivalent required
- Minimum of 2 years of customer service or sales experience
- Valid driver's license with no more than 2 moving violations or at-fault accidents in the last 3 years
- No drug or alcohol-related convictions on driving record in the past 5 years
- Authorized to work in the United States and not require work authorization sponsorship
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