Store Operations Manager
5 days ago
About Foot Locker
We are committed to creating an exceptional customer experience in our stores. As a Store Operations Manager, you will play a key role in driving sales and maximizing profit goals for your store.
Key Responsibilities
- Coaching and Team Management: Motivate and coach your team to deliver exceptional customer service and drive sales.
- Customer Experience: Ensure high levels of customer satisfaction by being knowledgeable about all products offered and working with co-workers to provide excellent sales service.
- Operational Excellence: Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Leadership: Act as a partner between customers, sales associates, and store leadership.
Requirements
- Leadership Ability: Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
- Customer Engagement: Confident and comfortable engaging customers to deliver an elevated experience.
- Results-Driven: Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
- Adaptability: Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment.
- Strong Cognitive Skills: Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
- High Ethics: High level of ethics, values, integrity, and trust.
Benefits
- Compensation: Starting rate of pay: $19.92 per hour + bonus incentives.
- Employee Discount: 30-50% employee discount.
- Paid Time Off: Paid time off, paid parental leave.
- Weekly Pay: Weekly pay.
- Benefits Package: Life, medical, and dental coverage.
- Development Opportunities: Development and advancement opportunities.
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