Hotel Guest Service Representative

2 weeks ago


Towanda, Kansas, United States Dimension Hospitality Full time
Job Title: Guest Service Representative

At Dimension Hospitality, we are seeking a highly skilled and friendly Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Register and assign rooms to guests, ensuring a smooth and efficient check-in process.
  • Answer inquiries and provide information on hotel services, registration, and local attractions.
  • Manage guest accounts, compute bills, and collect payments in a timely and professional manner.
  • Communicate effectively with guests, colleagues, and management to ensure seamless operations.
  • Take the initiative to greet guests warmly and provide a personalized experience.
Requirements:
  • High School Diploma or equivalent.
  • Minimum 3 months of experience in hospitality, customer service, or a related field.
What We Offer:

A competitive hourly rate of $14.00, a dynamic and supportive work environment, and opportunities for growth and development.



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