Customer Service Liaison

4 days ago


Suffolk, Virginia, United States Zach Fuhrmann - State Farm Agent Full time

Job Overview

Zach Fuhrmann - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves establishing strong relationships with customers, providing prompt and accurate service, and working closely with the agent to meet marketing goals.

About Zach Fuhrmann - State Farm Agent

We are a dynamic and fast-paced agency dedicated to delivering exceptional customer experiences. Our team is passionate about helping people achieve their financial goals, and we are looking for someone who shares our vision.

About the Role

  • Salary: $40,000 - $60,000 per year (hourly pay plus commission/bonus)
  • Responsibilities:
    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service.
    • Work with the agent to establish and meet marketing goals.
    • Maintain a strong work ethic with a total commitment to success each day.
  • Benefits:
    • Group Life Insurance Benefits
    • 401K
    • Health benefits
    • Paid time off (vacation and personal/sick days)

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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