Condition Monitoring Specialist

2 weeks ago

Vergennes, Vermont, United States Patten Cat Full time
Job Summary

We are seeking a highly skilled Condition Monitoring Analyst to join our team at Altorfer Power. As a key member of our team, you will be responsible for monitoring and analyzing engine-generator systems to ensure optimal performance and operational efficiency.

Key Responsibilities
  • Monitor and analyze real-time data from engine-generator systems, including critical performance metrics.
  • Track and analyze customer-owned equipment and Power rental fleet, reviewing variables such as SOS reports, VisionLink data, service letters, machine inspection reports, site conditions, and equipment repair history.
  • Conduct trend analysis and data evaluation to detect abnormalities and provide actionable insights for preventive maintenance.
  • Attend customer site meetings for upcoming asset monitoring hardware installations, providing detailed hand-offs to service operations teams to execute installs effectively.
  • Oversee customer access to Caterpillar's online applications, ensuring proper linkage of accounts and necessary Data Authorization forms are on file.
  • Conduct customer and internal training on telematics devices and Caterpillar digital platforms, offering ongoing technical support.
  • Provide subject matter expertise on hardware/software issues for telematics devices, including troubleshooting and firmware updates.
  • Manage new engine deliveries and activation opportunities, coordinating telematics installations with the Sales and Service teams.
  • Perform site walks with Product Support Sales Representatives (PSSR) and customers to create solutions for system connectivity and assist with hardware recommendations/quoting.
  • Troubleshoot and analyze engine-generator failures, identifying root causes and generating sales proposals for service opportunities.
  • Coordinate with Technical Services to communicate with Caterpillar regarding updates, product problems, field follow projects, and special claims.
  • Maintain up-to-date records of all monitoring activities and system interventions.
Requirements
  • Bachelor's degree in Engineering, Mechanical Technology, or related technical field, or 10 years of equivalent mechanic experience.
  • 3-5 years of experience working in construction, agriculture, or power systems industry is preferred.
  • Proven engine, electrical, and emissions troubleshooting and repair skills.
  • Proficiency in condition monitoring software, diagnostics, and telematics platforms (e.g., VisionLink).
  • Familiarity with programs such as Microsoft Excel, Word, Access, Outlook, and other software platforms.
  • Strong communication skills, both written and verbal, with the ability to present complex data in clear, actionable formats.
  • Ability to work independently and in a team, managing multiple tasks and priorities.
What We Offer

Altorfer Industries, Inc. offers an industry-leading compensation and benefit package, including a safe, clean, and friendly work environment, health, dental, vision, disability, and life insurance, 401(k), paid holidays and vacation, education assistance, and more.

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