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Kitchen Support Specialist

2 months ago

Charleston, West Virginia, United States Grand Bohemian Charleston Full time

Position Overview:

AN EXCITING OPPORTUNITY AWAITS YOU

The Grand Bohemian Charleston is renowned for its exquisite hospitality and culinary excellence. We pride ourselves on our commitment to creating inspiring experiences for our guests and providing a supportive environment for our team members.

Our Team Members Enjoy Numerous Benefits Including:

  • Discounts on accommodations and dining at our properties
  • Competitive compensation and bonus opportunities
  • Comprehensive health insurance options
  • Life insurance provided by the company
  • Short and long-term disability coverage
  • Pet insurance options
  • Tuition assistance programs
  • Retirement savings plan with company matching
  • Employee support programs

Key Responsibilities:

The primary goal of the Kitchen Support Specialist is to assist the Culinary and Food & Beverage teams by ensuring a clean and organized kitchen environment. Responsibilities include:

  • Welcoming and engaging with guests and team members in a friendly and professional manner
  • Efficiently operating the telephone system, answering calls promptly and courteously
  • Maintaining guest privacy and confidentiality
  • Safeguarding company assets and proprietary information
  • Operating dishwashing equipment effectively and reporting any issues
  • Adhering to proper food handling protocols
  • Washing dishes, glassware, and utensils
  • Assisting in food plating and presentation
  • Transporting items between kitchen areas as needed
  • Supporting the breakdown of banquet setups
  • Ensuring cleanliness and organization of pantry and storage areas
  • Cleaning kitchen surfaces, including countertops and floors
  • Managing waste disposal and recycling efforts
  • Maintaining compliance with company policies and procedures
  • Upholding a professional appearance and demeanor
  • Participating in safety and security training
  • Completing additional tasks as assigned

Qualifications:

  • Understanding of guest service principles and food service techniques
  • Familiarity with kitchen operations and banquet services
  • Ability to operate industrial dishwashing equipment
  • Capability to prioritize tasks and manage multiple responsibilities
  • Composure in high-pressure situations with effective problem-solving skills
  • Willingness to follow instructions and collaborate with team members

Minimum Requirements:

  • High School diploma or equivalent training
  • At least one year of relevant experience in a similar role preferred
  • Experience in luxury hospitality settings is a plus

Work Environment:

  • Comfortable working in a dynamic and collaborative kitchen space
  • Ability to adapt to changing priorities and demands
  • Flexible scheduling based on operational needs

Physical Requirements:

  • Regularly required to stand, bend, and lift up to 50 lbs.
  • Frequent movement throughout the kitchen and dining areas

The Grand Bohemian Charleston is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.