Product Support Specialist
2 months ago
We are seeking a highly skilled and knowledgeable Product Support Specialist to join our team at Rockler Woodworking. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, utilizing your expertise in woodworking and customer service skills.
Key Responsibilities- Customer Support: Respond to customer inquiries and provide solutions to their woodworking-related problems in a timely and professional manner.
- Product Knowledge: Stay up-to-date on our products and services, and be able to provide detailed information to customers.
- Communication: Communicate effectively with customers via phone, email, and in-person, using clear and concise language.
- Problem-Solving: Analyze customer issues and provide creative solutions to resolve their problems.
- Team Collaboration: Work closely with other team members to ensure seamless customer support and to share knowledge and best practices.
- Woodworking Experience: Intermediate to advanced knowledge of woodworking equipment, processes, and best practices.
- Customer Service Experience: Previous experience in a customer-facing role, preferably in a retail or service industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
- Competitive Compensation: Starting at $20/hour.
- Flexible Schedules: Opportunities for flexible scheduling to accommodate your needs.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, life insurance, and 401K retirement plan with company match.
Rockler is a family-owned business that has been serving the woodworking community for over 40 years. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly skilled and knowledgeable Product Support Specialist to join our team.
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Product Support Specialist
4 weeks ago
Hamel, United States Rockler Full timeJoin the Rockler TeamWe're seeking a skilled Product Support Agent to join our team at Rockler Woodworking in Medina, MN.About the RoleAs a Product Support Agent, you'll be the go-to expert for customers seeking assistance with our products and services. Your passion for woodworking and excellent communication skills will enable you to provide top-notch...
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Product Support Specialist
2 weeks ago
Hamel, United States Rockler Full timeJoin the Rockler TeamWe're seeking a skilled Product Support Agent to join our team at Rockler Woodworking in Medina, MN.About the RoleAs a Product Support Agent, you'll be the go-to expert for customers seeking assistance with our products and services. Your passion for woodworking and excellent communication skills will enable you to provide top-notch...
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Product Support Specialist
1 week ago
Hamel, United States Rockler Companies, Inc. Full timeJob OverviewWe are seeking a highly skilled and knowledgeable Woodworking Product Support Agent to join our team at Rockler Companies, Inc.This is a full-time position that requires excellent communication skills, a passion for woodworking, and the ability to provide top-notch customer service.As a Woodworking Product Support Agent, you will be responsible...
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Product Support Specialist
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Hamel, United States Rockler Full timeCustomer Service RepresentativeRockler is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Woodworking Support Specialist
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Hamel, United States Rockler Full timeWoodworking Support SpecialistWe are seeking a skilled Woodworking Support Specialist to join our team at Rockler. As a Woodworking Support Specialist, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and chat.Key Responsibilities:Provide expert knowledge of...
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Product Support Specialist
1 month ago
Hamel, United States Rockler Full timeCustomer Service Representative - WoodworkingRockler is seeking a skilled Customer Service Representative to join our team in Medina, MN. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving their issues related to our products and services.Key...
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Woodworking Support Specialist
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Hamel, United States Rockler Full timeJoin the Rockler TeamWe're seeking a skilled Woodworking Support Specialist to join our team at Rockler Woodworking Family. As a key member of our customer service team, you'll play a vital role in helping woodworkers and DIY enthusiasts create amazing projects through innovative products, education, and advice.About the RoleThis is a full-time position that...
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Woodworking Support Specialist
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Product Support Agent- Medina, MN
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