Vehicle Operations Coordinator

2 weeks ago


Clarksville, Indiana, United States Cox Communications Full time
About the Role

We are seeking a highly skilled and experienced Automotive Sales Specialist to join our team at Cox Automotive. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our dealer clients.

Key Responsibilities
  • Represent the dealer sales lane on sale days and promote Manheim products and services.
  • Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage and negotiate conditional bids.
  • Work with dealers, managers and coordinators to ensure vehicles are ready for auction, both in-lane and online.
  • Provide training and consultation on our products and services.
  • Assist with customer care issues and respond to dealer inquiries, problems or concerns in a professional manner and escalate as necessary.
  • Consult customers on floor prices and market values of vehicles.
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Coordinate with recon shops and lot operations to complete vehicle repairs, inspections and details to ensure vehicles are prepared and ready for sale.
Requirements
  • A high school diploma or GED and 3 years of experience in a related field.
  • A valid driver's license.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
Preferred Qualifications
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
About Us

Cox Automotive is a leading provider of automotive solutions and services. We are committed to delivering exceptional customer experiences and driving innovation in the automotive industry. As a Cox Automotive employee, you will have the opportunity to work with a talented team of professionals and contribute to the success of our company.



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