Network Support Specialist

11 hours ago


San Antonio, Texas, United States Apogee Corporation Full time
Job Summary

We're seeking a highly motivated and technically skilled Network Support Specialist to join our team at Apogee Corporation. As a key member of our IT department, you will be responsible for providing exceptional service to our customers by delivering hands-on maintenance and operational support for data, video, IP video, cable TV, IP phone network core, and distribution equipment.

Key Responsibilities
  • Provide technical support and maintenance for network equipment and systems
  • Collaborate with local network partners to address escalated issues and situations
  • Monitor and investigate equipment alarms, and retire as necessary
  • Respond to emergency outages and coordinate client activities
  • Generate reports and track escalation tickets
Requirements
  • Experience with commercial-grade networking equipment
  • Knowledge of electrical, analog, digital, electronic, switch, and routing concepts
  • Certifications such as Net+, CCENT, CCNA, CWTS
  • Associate's Degree in a technical field with 2+ years' experience or Four-year degree in Technology field
What We Offer
  • An attractive salary
  • Health insurance plan including Health Savings Account matching program
  • Monthly stipend for cellular and data usage
  • Engineering and Technical teams receive cash bonuses for obtaining certifications

At Apogee Corporation, we believe education is a doorway to a fair and just society. We stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, hr@apogee.us.



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