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Pharmacy Customer Service Representative

2 months ago


Le Roy, New York, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our retail pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their inquiries, and resolve any issues in a timely and professional manner.
  • Prescription Processing: Assist pharmacists in processing prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine, and checking for possible interactions.
  • Store Maintenance: Maintain a clean and organized store environment, including counters, shelves, and inventory areas.
  • Inventory Management: Assist with inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain a positive store image, and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Six months of experience in a retail environment preferred.
  • Skills: Excellent communication and customer service skills, basic math skills, and ability to work in a fast-paced environment.
  • Certifications: PTCB certification preferred.
What We Offer
  • Competitive Pay: We offer a competitive hourly rate and opportunities for advancement.
  • Benefits: We provide a comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: We offer ongoing training and development opportunities to help you grow in your career.