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Club House Director
2 months ago
Job Summary:
The Club House Director is a key leadership position responsible for the overall coordination of the Club and integration of the Club within the resort organization. This role requires a strategic thinker with excellent communication and interpersonal skills to manage the budget, plan, and execute golf and club operations, including membership sales, marketing strategies, and fiscal responsibilities.
Key Responsibilities:
- Develop and implement strategic sales plans to maximize revenue and member participation
- Manage membership, golf, and event staff to ensure effective planning and implementation of member events and maintenance of comprehensive club communications
- Oversee all aspects of club financial management, including budgeting, forecasting, and P&L management
- Maintain the club's website in collaboration with the resort marketing department
- Act as a liaison between the club, board, and HOA
- Establish an advisory board, conduct polls, and provide quarterly reports to the membership
- Assist with effective resolution of member issues
- Define the club's organizational chart and job descriptions
- Develop club policies and procedures, including SOPs and training tools
- Maintain the clubhouse, golf course, and racquet facilities
Requirements:
- Minimum 10 years of experience in hospitality or club operations, with 3-5 years in a leadership role
- Bachelor's degree from a four-year college or university (or equivalent experience)
- Excellent computer skills and high-level proficiency in technology programs and platforms
- Understanding and experience in operations or sales
- Ability to work with resort and corporate marketing teams on club marketing initiatives
- Excellent organizational and administrative skills
- Extensive knowledge of Excel, Word, email, and database maintenance
- Experience in preparing strategic plans, budgeting, forecasting, and reviewing financial statements for a club operation
Supervisory Responsibilities:
- Director of Membership/Membership Manager
- Head Professional
- Superintendent
Language Skills:
Sound command of the English language, with the ability to read and interpret a P&L statement. Ability to communicate effectively, both verbally and in writing. Ability to speak professionally and effectively with guests and associates throughout the organization in both public and private forums.
Reasoning Ability:
Must be able to successfully conduct and accomplish multiple tasks, exhibit financial responsibility/competence, and possess strong organizational and problem-solving skills.
