Clinical Support Specialist

1 week ago


Duryea, Pennsylvania, United States Geisinger Full time
Support Patients and Providers in an Ambulatory Setting

We are seeking a skilled Clinical Support Specialist to support patients and providers within our outpatient setting. As a key member of our team, you will perform basic direct patient care activities, including taking vital signs, weights, assisting patients with ambulation, dressing, and undressing for examination.

  • Provides basic patient care duties such as taking vital signs, weights, assisting patient with ambulation, dressing and undressing for examination, as directed by the provider and clinical supervisor.
  • Assists provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
  • Obtains and accurately documents patient information using the rooming tool within the electronic medical record.
  • Completes medication review.
  • Accompanies providers and care team members during patient examinations and assists as directed.
  • Provides support and assistance to patients as needed.
  • Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
  • Collects and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
  • Reports patient concerns and questions to appropriate care team member and follows through as directed.
  • Reports all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
  • Provides onsite service recovery as applicable or as delegated by supervisor.
  • Completes Midas reports as per policy.
  • May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
  • Inventories and orders supplies based on appropriate or established inventory levels.
  • Checks for expired items and removes expired supplies from inventory.
  • Assists in maintaining clean and organized work environment.
  • Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role.
  • Cleans and prepares exam rooms between patients.
  • Assures adequate stock of supplies and equipment in rooms.
  • Performs high level disinfection or sterilization per policy and procedure.

The successful candidate will be part of a dynamic team committed to delivering exceptional patient care and experiences. We offer a competitive salary of $61,000 per year, plus benefits that include full health, dental, and vision coverage starting on day one.

Key Responsibilities
  • Provide excellent patient care and support services in an outpatient setting.
  • Work effectively with healthcare professionals to ensure seamless patient care.
  • Stay up-to-date with new developments and best practices in patient care.
  • Maintain accurate records and documentation.
  • Collaborate with colleagues to achieve departmental goals.
Benefits
  • Competitive salary: $61,000 per year.
  • Full benefits package, including health, dental, and vision coverage.
  • Generous paid time off (PTO) plan.
  • Tuition reimbursement program.
  • Professional development opportunities.
  • Affordable employee benefits, including life insurance, short-term disability, and long-term disability.


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