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Office Coordinator

1 week ago


Decatur, Illinois, United States H&R Block Full time

Job Description

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As a Receptionist at H&R Block, you will be the first point of contact for our clients. Your primary responsibility will be to provide exceptional customer service, answering phone calls, and greeting clients in a personalized and friendly manner.

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Responsibilities

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  • Respond to incoming phone calls and greet clients warmly">
  • Assess client needs and match them with the most suitable tax professional">
  • Coordinate client scheduling according to their preferences">
  • Ensure a smooth exit process for clients, meeting all their current and future needs">
  • Maintain a clean and organized workspace, collaborating with team members">
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Requirements

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To excel as a Receptionist, you should possess strong communication skills, a warm and welcoming personality, and the ability to work collaboratively in a fast-paced environment.