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Electrical Sales Lead
2 months ago
The Counter Sales Lead is a key member of our sales team, responsible for providing exceptional customer service and driving electrical distribution sales for our counter business. This role requires a strong understanding of electrical products and the ability to develop and maintain relationships with customers.
Key Responsibilities- Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns.
- Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships.
- Help train and mentor Counter Sales Representatives.
- Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized.
- Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
- Stay informed and educated on product knowledge.
- Assist inside sales as needed.
- Inform manager of any potentially hazardous or elevated situation pertaining to safety or the satisfaction of a customer.
- Other duties as assigned.
- High School or GED.
- 4+ years of customer service, sales, or electrical distribution experience preferred.
- Previous branch experience preferred.
- Electrical product knowledge and experience; including lighting, switchgear, controls, and electrical commodities preferred.
- Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred.
- Familiarity with automated order entry systems & PCs running Windows-based software preferred.
- Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
- Strong written and verbal communication skills.
- Good team player.
- Strong organizational skills.
- Ability to work efficiently and meet tight deadlines.
- Ability to type on a computer keyboard.
- Great attitude.
- Desire to improve electrical product knowledge.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
- Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%.
- Exposed to bio hazardous conditions Occasionally – up to 20%.
- Exposed to toxic or caustic chemicals which mandate attention to safety considerations Occasionally – up to 20%.
- Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20%.
- Handles or works with potentially dangerous equipment Occasionally – up to 20%.
- Travels to offsite locations Occasionally – up to 20%.
Physical Demands
- Sit: Must be able to remain in a stationary position Frequently – 21% to 50%.
- Walk: Must be able to move about inside/outside office or work location Constantly – at least 51%.
- Use hands to finger, handle or feel: Constantly – at least 51%.
- Stoop, kneel, crouch, or crawl: Constantly – at least 51%.
- Climb or balance: Must be able to ascend/descend on a ladder Occasionally – up to 20%.
- Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%.
Weight and Force
- Lift up to 10 pounds Constantly – at least 51%.
- Lift up to 25 pounds Frequently – 21% to 50%.
- Lift up to 50 pounds Occasionally – up to 20%.
- Lift up to 100 pounds Occasionally – up to 20%.
- Lift more than 100 pounds Occasionally – up to 20%.
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- Short-Term and Long-Term Disability Insurance.
- 401K with Employer Match.
- Paid vacation and sick time.
- Paid company holidays plus flexible personal days per year.
- Tuition Reimbursement.
- Health & Wellness Programs.
- Flexible Spending Accounts.
- HSA Accounts.
- Commuter Transit Benefits.
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs.
- Professional Training & Development Programs.
- Career Advancement Opportunities – We like to promote from within