Healthcare Administrative Specialist
2 weeks ago
Job Summary:
At CommonSpirit Health, we are seeking an experienced Customer Service Representative to provide top-notch support to our patients and clinics. As a key member of our team, you will be responsible for handling billing inquiries, resolving complex issues, and maintaining accurate records.
Key Responsibilities:
- Billing and Customer Support: Provide timely and professional responses to billing-related inquiries from clinic staff.
- Issue Resolution: Utilize strong problem-solving and critical thinking skills to resolve complex issues within the scope of your authority.
- Documentation and Confidentiality: Maintain accurate records of activities and findings while ensuring confidentiality of medical records.
Requirements:
- Education: High School Diploma or equivalent required.
- Skills: Strong knowledge of healthcare concepts, insurance follow-up processes, and basic medical terminology.
- Experience: 2+ years of revenue cycle or related work experience preferred.
Benefits:
We offer a comprehensive benefits package that includes a competitive salary range of $45,000 - $65,000 per year, health/dental/vision insurance, flexible spending accounts, paid time off, and tuition assistance.
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