Hotel Room Service Associate

6 days ago


State College, Pennsylvania, United States Shaner Hotel Group Full time
About the Role

As a Hotel Room Service Associate with Shaner Hotels, you will play a vital role in ensuring the highest level of guest satisfaction by providing exceptional service and maintaining cleanliness standards.

This is an excellent opportunity to join our team at the Hampton Inn & Suites in State College at Williamsburg Square, where you will have the chance to work in a dynamic environment and develop your skills in customer service, housekeeping, and teamwork.

Key Responsibilities

We are looking for a highly motivated individual who can multitask and handle various duties, including:

  • Cleaning and servicing assigned guest rooms according to franchise and hotel standards
  • Handling guest complaints and resolving issues promptly and professionally
  • Maintaining high standards of quality and cleanliness throughout daily assignments
Requirements

To be successful in this role, you will need to possess:

  • A minimum of one year cleaning experience, preferably in a hotel setting
  • Excellent communication and interpersonal skills to interact effectively with guests, management, and colleagues
  • The ability to work a flexible schedule, including weekends, holidays, and varied shifts
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of $35,000 - $45,000 per annum, based on experience
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A fun and supportive work environment with a focus on teamwork and collaboration
About Us

Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services, including hotel development, design, construction, e-commerce, and revenue management.



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