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Director of Culinary Experience

2 months ago

Carmichael, California, United States Eskaton Full time
About the Role

Eskaton, a leading nonprofit senior services provider, is seeking a highly skilled and experienced professional to fill the position of Director of Culinary Experience. This role is a key part of our team, responsible for crafting and executing an exceptional dining and hospitality experience within our Eskaton Village Carmichael Life Plan community.

Key Responsibilities
  • Strategic Leadership:
    • Develop and implement a comprehensive culinary and hospitality strategy that aligns with the community's vision, mission, and values.
    • Collaborate with executive leadership to integrate dining and hospitality services into the overall resident experience.
  • Culinary Program Development:
    • Oversee the design and delivery of diverse culinary programs across multiple dining venues, including casual, fine dining, and specialized dietary services.
    • Ensure that menus are innovative, seasonal, and reflect resident preferences and nutritional needs.
    • Lead the development of special events, themed dining experiences, and culinary education programs.
  • Operational Management:
    • Direct the daily operations of all dining venues, ensuring high standards of food quality, service, and safety.
    • Manage budgets, financial reporting, and cost controls to ensure profitability while maintaining quality.
    • Oversee procurement processes, ensuring the use of high-quality, sustainable ingredients.
  • Team Leadership and Development:
    • Recruit, train, and mentor a diverse team of culinary and hospitality professionals.
    • Foster a culture of continuous improvement, professional development, and employee engagement.
    • Implement performance management systems to ensure team accountability and excellence.
  • Resident and Guest Experience:
    • Develop and maintain strong relationships with residents and guests, regularly soliciting feedback to enhance the dining and hospitality experience.
    • Ensure personalized service that meets the unique preferences and needs of each resident.
    • Oversee the integration of technology and innovation to enhance the guest experience, such as reservation systems, mobile ordering, and personalized dining options.
  • Quality and Compliance:
    • Ensure all dining and hospitality operations comply with regulatory standards, including health and safety codes.
    • Conduct regular quality assurance audits to maintain the highest standards of cleanliness, food safety, and service.
    • Develop and enforce policies and procedures that align with best practices in the industry.
  • Sustainability and Community Engagement:
    • Lead sustainability initiatives, including waste reduction, energy conservation, and the use of local, organic products.
    • Collaborate with community partners and local vendors to enhance the culinary offerings and support the local economy.
    • Organize and participate in community events that promote healthy living, culinary arts, and social engagement.
  • Innovation and Trend Monitoring:
    • Stay informed about emerging trends in the culinary and hospitality industries, integrating new ideas and technologies into the community's offerings.
    • Lead initiatives that enhance the community's reputation as a leader in culinary excellence and hospitality.
Requirements
  • Proven experience in leading, developing, and managing a variety of culinary operations and hospitality experiences in restaurant, hotel, club, and/or Life Plan community settings.
  • Strong leadership skills with a track record of building and leading high-performing teams.
  • Extensive knowledge of culinary arts, food service management, and hospitality operations.
  • Excellent communication and interpersonal skills, with the ability to engage and inspire residents, staff, and stakeholders.
  • Commitment to quality, innovation, and sustainability in all aspects of dining and hospitality.