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Associate Field Supervisor

2 months ago

Auburn Hills, Michigan, United States Arcane Full time
Job Description

We are seeking a highly skilled and experienced Field Supervisor to join our team at Arcane. As a Field Supervisor, you will play a pivotal leadership role in overseeing and leading teams of direct support professionals to ensure exceptional, person-centered care for individuals with intellectual and developmental disabilities.

Key Responsibilities:

  • Supervise and mentor team leaders to ensure alignment with our company's vision and values.
  • Oversee completion and updates of required training for all employees to ensure high standards of care.
  • Ensure accurate documentation and conduct internal/external audits to maintain compliance and quality.
  • Assist with billing processes and related internal activities to ensure financial accuracy and efficiency.
  • Respect and enforce recipient rights, participating in investigations and reporting as necessary.
  • Handle and account for consumer funds, manage bills, and ensure financial integrity.
  • Address and report critical incidents, ensuring timely and accurate incident management.
  • Oversee time recordings and scheduling within the payroll system to ensure efficient operations.
  • Assist with the placement and onboarding of new team members to build a strong and competent workforce.
  • Maintain and manage current internal staffing patterns for optimal care delivery.
  • Mentor and support the career development of team leaders to foster professional growth.
  • Conduct regular home visits to ensure the quality of care and report findings.
  • Act as a liaison for documentation collection, completion, and auditing.
  • Assist in implementing new and existing policies and procedures to maintain high standards of care.
  • Participate in internal and external meetings regarding care and company operations to stay informed and aligned with organizational goals.
  • Provide on-call support and assist with issues as they arise to ensure continuous care.
  • Serve as a temporary team leader when needed to maintain continuity of care.
  • Ensure proper staffing levels, assist in finding caregiver coverage, and serve as a direct support professional when necessary.
  • Promote the company mission, vision, and values to enhance organizational culture.
  • Advocate for a Culture of Gentleness and Gentle Teaching to support our care philosophy.

Requirements:

  • 3+ years of experience as a Direct Support Professional for individuals with disabilities.
  • 2+ years of experience as a Home Manager of a group home or unlicensed personal residence overseeing a team of direct support professionals.
  • 1+ year of experience as an Area Supervisor (or similar role) overseeing the operation of multiple group homes or unlicensed personal residences.
  • Bachelor's Degree in Social Work or a related field – preferred.
  • Up-to-date Direct Support Professional training (conducted by Oakland Community Health Network, Easter Seals MORC, and/or Community Living Services) – required.
  • Technical proficiency with technology, including payroll systems, Google G-Suite, Microsoft Office products, cloud-based systems, and project management software.

Work Environment:

Office based in Auburn Hills, with daily travel required to service areas (Oakland County/Macomb County/Wayne County).

Benefits and Compensation:

Health benefits with a company contribution. Dental, vision, and life insurance options available. Paid time off and paid holidays.

This is a full-time salary position with excellent advancement potential with a growing company.