Business Systems Strategist

4 days ago


San Francisco, California, United States Pendo Full time

Pendo is a leading software company that aims to improve society's experience with software. We're looking for a skilled Sr. Business Systems Analyst to join our GTM Operations team. The ideal candidate will be an analytical thinker and problem solver, have excellent communication skills, and thrive in a fast-paced environment.

Role Responsibilities
  • Partner with Sales, Finance, Legal, Customer Success, Professional Services, and Marketing teams to lead global Salesforce projects.
  • Collaborate with Sales Operations Business Partner Managers to understand business requirements and process enhancements.
  • Capture, analyze, and validate stakeholder needs using data from various sources.
  • Document detailed user stories and acceptance criteria.
  • Prioritize the backlog and set expectations with stakeholders.
  • Test Salesforce applications and integrations.

The successful candidate will have 5+ years of experience in a business analyst or equivalent role working with Salesforce, along with a deep knowledge of Sales & Support systems and Pendo's sales processes.

Compensation

We offer a competitive salary range based on location and qualifications. For this role, the expected base salary range is:

  • San Francisco Bay Area, CA: $96,000 - $120,800
  • Raleigh, NC: $84,000 - 105,000


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