Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers.
Key Responsibilities:
- Establish and maintain strong relationships with customers, providing prompt and accurate service.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
- Maintain a high level of productivity and efficiency in a fast-paced environment.
What We Offer:
- A competitive base salary and commission/bonus structure.
- A comprehensive benefits package, including paid time off and opportunities for growth and advancement.
- A dynamic and supportive work environment that fosters collaboration and teamwork.
Requirements:
- Bilingual proficiency in Spanish and English.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Strong organizational and time management skills.
- Ability to learn and apply new skills and knowledge.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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