Administrative Support Professional

4 days ago


Hanover, Pennsylvania, United States Alternative HR LLC Full time
Job Summary

Alternative HR LLC is seeking a highly skilled and organized Administrative Support Professional to join our team. As an Executive Assistant, you will play a critical role in providing high-level administrative support to help ensure we have effective and efficient processes allowing all staff to deliver high quality care and excellent resident experience.

The ideal candidate is an individual with an eye for process improvement and enjoys balancing multiple priorities in a fast-paced environment.

Responsibilities
  • Answer phones and direct all incoming calls to the appropriate party promptly and efficiently.
  • Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
  • Interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
  • Process incoming and outgoing mail. Maintain confidentiality of mail addressed to the president
  • Record and distribute minutes and other relevant information to appropriate participants in a timely manner.
  • Use sound judgment and knowledge of Alternative HR LLC and its policies and procedures to respond to questions, requests, or needs.
  • Organize any communication tools (emails, flyers, slide decks, etc.)
  • Under the direction of the VP of Operations, maintain a professional and well-organized filing system for company records both paper and electronic.
  • Compose and send various types of internal and external paper and electronic communications with the highest level of accuracy and professionalism; edit and/or process correspondence, records, and forms as requested.
  • Plan, coordinate and help implement decoration of the facility for special events, seasons, and holidays.
  • Assist with planning and implementing marketing events that promote the facility to potential Residents.
  • Participate in larger event planning with the VP of Operations.
  • Ensure events are successful and cost-effective, paying attention to budget and time constraints.
  • Manage and coordinate training schedules for all staff.
  • Assist the VP of Operations in maintaining effective workflow in the office.
  • Greet and communicate with staff, Residents, visitors, and vendors.
  • Courier between the buildings for pickups, mail, food orders, supplies, etc.


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