Client Experience Specialist
6 days ago
We're looking for a skilled Sales and Client Relations Representative to join our team at Massage Envy Loveland. As a key member of our staff, you will provide exceptional customer service, promote the value of Total Body Care, and support clinic flow.
Key Responsibilities- Deliver exceptional customer service and ensure every client feels valued and understood.
- Promote Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
- Competitive hourly rate: $14.42-$16.00 per hour (plus unlimited bonuses and commissions).
- Company contributed medical insurance for full-time team members.
- Vision, dental, accident, short-term disability, long-term disability, and life insurance available.
- 401(k) retirement plan for all team members after 6 months of employment.
- PTO for full-time team members.
- Employee Referral Bonus Program ($500 per referred MT).
- Discounted pet insurance through Fetch.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
- Employee Assistance Program available.
- 40% off all products.
- Long-term career planning and advancement opportunities.
- Must be 18 years or older.
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
- Critical thinking skills with excellent math and computer skills and the ability to multitask.
- Great people skills and the ability to establish positive relationships with guests.
- Supporters of total body care with a general knowledge of massage and skin care services.
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